At Fabsleek, we value your trust and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you interact with us. It applies to data gathered through our website (fabsleek.com), mobile applications, social media platforms, emails, phone calls, or during participation in our promotions, contests, or events. It also covers scenarios where someone refers you via our “refer a friend” feature or purchases a gift card on your behalf.

1. Who We Are

Fabsleek is a direct-to-consumer clothing brand offering trendy, affordable fashion for men and women, exclusively on fabsleek.com. We’re dedicated to providing a seamless shopping experience while prioritizing your privacy. For inquiries about this policy, contact our Data Protection Officer at privacy@fabsleek.com.

2. Data We Collect

We collect personal data to enhance your experience and deliver our services. The types of data include:

• Identity and Contact Information: Name, email address, phone number, billing/shipping address, and account login details.
• Payment Information: Credit/debit card details, UPI IDs, or other payment method data (processed securely via trusted payment gateways).
• Order Details: Purchase history, product preferences, size selections, and customization requests.
• Interaction Data: Information from your visits to fabsleek.com, including browsing behavior, IP address, device type, and pages viewed.
• Communication Data: Messages sent via email, live chat, social media (e.g., Instagram, X), or customer support calls.
• Marketing Preferences: Your choices regarding newsletters, promotions, or personalized offers.
• Referral/Gift Card Data: If someone refers you through our “refer a friend” program or buys you a gift card, we may collect your name and email.
• Event/Contest Data: Details provided when entering competitions, giveaways, or events, such as photos or survey responses.

We may also collect anonymized data (e.g., website traffic trends) that doesn’t identify you personally.

3. How We Collect Your Data

We gather data when you:

• Create an account or place an order on fabsleek.com.
• Use our website or mobile apps (via cookies and analytics tools—see our Cookie Policy).
• Engage with us on social media, email, live chat, or phone.
• Sign up for newsletters or promotional offers.
• Participate in contests, surveys, or events.
• Are referred via our “refer a friend” feature or receive a gift card.

4. How We Use Your Data

We use your data to provide a personalized and efficient experience, including:

• Order Processing: To confirm, fulfill, and ship your orders, including sending order updates.
• Customer Support: To respond to your queries, resolve issues, or process returns/refunds.
• Personalization: To tailor product recommendations, website content, and marketing based on your preferences.
• Marketing: To send newsletters, promotions, or event invites (only with your consent; you can opt out anytime).
• Website Improvement: To analyze browsing patterns and optimize our website’s performance and user experience.
• Fraud Prevention: To verify transactions and protect against fraudulent activity.
• Legal Compliance: To meet regulatory requirements, such as tax reporting or consumer protection laws.

We only use your data for the purposes for which it was collected, unless we have your consent for other uses or as required by law.

5. How We Share Your Data

We do not sell your personal data. However, we may share it with trusted third parties to deliver our services:

• Service Providers: Payment processors (e.g., Stripe, Razorpay), shipping companies (e.g., FedEx, DHL), and IT providers (e.g., website hosting, analytics tools) who help us process orders, deliver products, and maintain our platform.
• Marketing Partners: Email marketing platforms or social media ad providers (only with your consent for personalized ads).
• Legal Authorities: If required by law, such as for tax compliance or to respond to legal requests.
• Referral/Gift Card Programs: If someone refers you or buys you a gift card, we may share limited data (e.g., your email) to facilitate the process.

All third parties are contractually obligated to protect your data and use it only for the specified purposes.

6. Your Rights

You have control over your personal data. Depending on your location, your rights may include:

• Access: Request a copy of the data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request removal of your data (subject to legal obligations, e.g., retaining order records for tax purposes).
• Restriction: Limit how we use your data in certain cases.
• Objection: Opt out of marketing communications or object to specific data processing.
• Portability: Request your data in a transferable format.

To exercise these rights, contact us at support@fabsleek.com. We’ll respond within 30 days, or as required by law. You may also unsubscribe from marketing emails via the “unsubscribe” link in our emails.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized ads. For details, including how to manage cookie preferences, visit our “Cookie Policy” page on fabsleek.com.

8. Data Security

We take your data’s security seriously, using industry-standard measures like encryption, secure servers, and access controls to protect it. Payment transactions are processed via PCI-compliant gateways. While we strive to keep your data safe, no online system is 100% secure, so we encourage you to use strong passwords and secure devices.

9. International Data Transfers

As a global brand, we may transfer your data to service providers outside your country (e.g., USA for shipping or analytics). We ensure these transfers comply with data protection laws, using safeguards like Standard Contractual Clauses or agreements with trusted partners.

10. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

• Account data: Kept while your account is active or as needed for customer support.
• Order data: Retained for 7 years to comply with tax and legal requirements.
• Marketing data: Kept until you opt out or request deletion.
• Anonymized data: Used indefinitely for analytics without identifying you.

If you request deletion, we’ll remove your data unless we’re legally required to keep it (e.g., for tax records).

11. Third-Party Links

Our website may contain links to third-party sites (e.g., social media or payment gateways). We’re not responsible for their privacy practices. Please review their policies before sharing data.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be notified via email or website alerts. Your continued use of our services after updates constitutes acceptance.

13. Contact Us

For questions, concerns, or to exercise your data rights, reach out to our Data Protection Officer:

• Email: support@fabsleek.com
• Address: F - 452, Sector- 63, Noida, Gautam Buddha Nagar, Uttar Pradesh,201301, India 

We’re here to help ensure your privacy is protected while you shop with Fabsleek!